Revolutionizing Server Builds for Multi-Cloud and Global Game Deployments

Challenge: Scaling Infrastructure for a Global Gaming Powerhouse

A top gaming company required a fast, scalable, and quality-assured server build program to support its expanding portfolio of game titles and studios. The existing process was slow and lacked transparency, affecting deployment timelines and resource allocation.

Solution: Building a Centralized, High-Performance Server Deployment Program

To meet the demands of a global, multi-cloud infrastructure, we designed and implemented a comprehensive server build program. This initiative transformed how on-premises and third-party servers were built, scheduled, and managed, establishing a foundation for reliable, high-speed deployments worldwide.

Strategic Actions to Drive Results

Implemented streamlined workflows and automation tools that reduced build times by 3-5 days, allowing for faster, more predictable deployments.

• Optimized Scheduling Across a Global Landscape: Developed a centralized approach to prioritize and schedule on-premises and cloud server builds, aligning resources across all game titles and studios.

• Elevating Quality Through Collaboration: Partnered closely with engineers and architects to ensure each build met rigorous standards, reinforcing quality and minimizing rework.

• Setting a Roadmap for Continuous Improvement: Crafted a forward-looking roadmap that targeted improved delivery times and established new benchmarks for quality.

• Process Automation that Cuts Days Off the Clock: Implemented streamlined workflows and automation tools that reduced build times by 3-5 days, allowing for faster, more predictable deployments.

• Resolving Issues with Root Cause Analysis (RCA): Led deep-dive RCA efforts to address and resolve recurring build failures, enabling consistent reliability.

• Introducing a System of Traceability for Maximum Visibility: Created a metrics-driven approach to issue tracking, providing transparency on time and costs per issue and equipping teams with data for proactive improvements.

• Fostering Seamless Collaboration Across Teams: Facilitated cross-department collaboration, ensuring mutual dependencies were managed, visibility was shared, and workflows ran smoothly.

Impact: Transformative Results for Speed, Quality, and Efficiency

Streamlined hand-offs and automation empowered engineers to focus on strategic initiatives, resulting in a more efficient, agile infrastructure process.

• Accelerated Deployment: Reduced the server build cycle by up to 5 days, enhancing the speed of global deployments and supporting timely game launches.

• Enhanced Quality and Consistency: Rigorous standards and collaborative reviews reduced error rates, ensuring every build met or exceeded deployment quality benchmarks.

• Transparent and Data-Driven Improvements: The new traceability process delivered clear metrics on issues, driving accountability and supporting ongoing efficiency improvements.

• Operational Efficiency at Scale: Streamlined hand-offs and automation empowered engineers to focus on strategic initiatives, resulting in a more efficient, agile infrastructure process.

Paving the Way for Scalable, High-Quality Gaming Infrastructure

Through this centralized server build program, we created a scalable, reliable infrastructure solution that supports rapid growth and high standards for quality. The improvements in speed, traceability, and collaboration have positioned the company to manage its global infrastructure efficiently, enhancing its ability to bring new games to market on schedule.